Get Answers to Your Common Questions

Frequently Asked Questions (FAQs)

Get Answers to Your Common Questions

The Frequently Asked Questions (FAQ) section of TBK Metal is now open for your review. Here below, we answer some of our most asked questions about our services, products, and company conditions. Our support team remains available for response when you need additional help.

Q: Who is TBK Metal?

TBK Metal operates as the leading high-end stainless steel and aluminum product fabricator which serves architectural, industrial, and commercial domains through excellent quality alongside innovative fabrications and advanced metal solutions that fit various project needs.


 

Q: Where is TBK Metal located?

TBK Metal maintains its headquarters in China where they deliver exceptional metal products while offering global shipping services together with dependable support to international business clients across every industrial sector worldwide.


 

Q: What industries does TBK Metal serve?

Our business serves multiple industries through premium metal solutions which we customize specifically to raise productivity in construction and architectural projects as well as interior design and transportation needs and industrial production.

Q: What types of metal products do you offer?

Our company specializes in stainless steel sheets as well as aluminum panels in addition to perforated and expanded metal products and laser-cut panels and stair railings and cladding and different architectural metalwork, which we deliver to customers for interior, exterior, and industrial applications.


 

Q: Do you offer custom metal fabrication?

Yes! Our pride of custom metal fabrication is also pre-emptively includes CNC laser cutting as well as professional bending welding and is backed by PVD coating services to present the projects through marvelous quality and physically strong for specialty use.


 

Q: What materials does TBK Metal use?

We work with stainless steel(304, 316), aluminum, copper & brass and we offer finishes like brushed, mirror, bead blast & PVD coating to give the durability, aesthetics and corrosion resistance in the products for various applications.


 

Q: What is PVD coating, and how does it benefit metal products?

Physical Vapor Deposition (PVD) is a modern coating technology to improve metal surfaces by extending the lifespan, resisting corrosion, and increasing the aesthetic appearance, thus making it perfect for architectural, industrial, and design purposes use.

Q: How can I place an order with TBK Metal?

Contact us via the contact form on our website, email, or just a call to discuss further about the requirements of your project and see what options are available for customisation and a Competitive Quote prepared to your specifications.


 

Q: Do you provide samples before placing a bulk order?

Our company provides samples of almost every product for both quality exams and design assessment. We provide sampling access for product testing through simple contact procedures followed by availability verification for your project needs.


 

Q: Can I request a custom design or pattern for metal panels?

Yes! We can offer custom laser cut designs, one of a kind perforation patterns, and intricate embossed patterns, which are designed to match with project's specifications to get the best combination of premiums as well as functionality for various architectural, industrial, and decorative metal applications.

Q: Do you ship internationally?

The company extends worldwide shipping services to provide our products to customers anywhere across the globe. Our logistics staff takes care to package orders before coordinating efficient shipping that results in secure delivery and timely arrival.


 

Q: What is the estimated production and delivery time?

The delivery period relies on three main factors, which are order volume together with product specification needs and construction elements. Standard product orders are delivered in 30-45 days although customized engineered orders need more time to meet production schedule requirements.


 

Q: How can I track my order?

A tracking update will reach you once your order leaves our facility for you to track its progress to your address. Tracking information with a number will show updates regarding the package delivery status as well as an approximation for delivery time.

Q: Does TBK Metal provide installation services?

Our team offers product specifications while assisting contractors with the correct setup of our products. We do not provide on-site installation services. Our expert advice helps contractors, along with installers, create exact high-quality solutions for their projects.


 

Q: How should I maintain stainless steel surfaces?

To maintain the coating quality, users should use a mild detergent with a soft cloth to clean the surface often. You should prevent using abrasive cleaning products which will eventually lead to material surface scratches and deterioration.


 

Q: Are your metal products corrosion-resistant?

Yes! Unique combinations of stainless steel 304 and 316 stainless steel together with coated aluminum panels achieve exceptional corrosion resistance for durability. These materials work well as they can be used efficiently in exterior as well as interior areas delivering extended service periods.

Q: How can I get in touch with TBK Metal for inquiries?

Our contact informations are as follow:

Address: No. 2 Xingye 8th Road, Guanglong Industrial Park, Chencun Town, Shunde, Foshan, Guangdong, China. ​
Telephone: +86 757 2029 1513​
Email: info@tbkmetal.com ​

You can also get in touch with us through our Contact Form by filling in your details. Our customer service team replies to all inquiries within a 24-hour working period. You can reach our customer service for help with your questions and we normally respond within 24 hours of working time.


 

Q: What are your business hours?

The team delivers support services between 8:30 AM and 6:00 PM on Mondays through Saturdays according to GMT+8 time zone for all urgent project and inquiry assistance.

Innovative Design & Premium Quality

Inovative Architectural Metalworks

Serve projects with innovative design and premium quality

As a leading global stainless steel and metal manufacturer for architectural applications, TBK Metal provides luxury decorative parts that enhance architectural aesthetics. Everything ranging from basic to complex is made with the concept of a piece for everyone to look elegant.

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